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Privacy policy

Privacy policy

This privacy policy sets out how Thomson & Joseph Ltd. uses and protects any data and information that we collect and hold as part of your contracts with Thomson & Joseph.
Thomson & Joseph Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Thomson & Joseph Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

Examples of the data we hold include:
  • Postal addresses
  • Contact names
  • Email addresses
  • Telephone/fax numbers 
  • Bank details. 

What we do with the information we gather
All of the data and information we require from you is necessary and essential to fulfil our contracts of service whether that is through an Albion Lab Services Ltd sample analysis or through a product order from Thomson & Joseph Ltd. 
The data we hold is used for:
  • Fulfilling the contract of service that is required
  • Invoicing & payment processing
  • Internal record keeping
  • Data analysis e.g. average mineral content of grass for the UK 2015-18(when carrying out data analysis all data is totally anonymous with no possible links to any individual persons or businesses)

Controlling your personal information
Thomson & Joseph Ltd only collects and holds data that is necessary and essential for fulfilment of our contract with you.
No unnecessary or sensitive data is collected for any of our products or services. All data we collect is stored on secure file at Thomson & Joseph Ltd. 
This data will only be used by Thomson & Joseph Ltd. and will not be passed on or shared with any third party unless we have your permission, are required by law or the fulfilment of our contract with you. 
Your individual data will never be used for marketing in any form at Thomson & Joseph Ltd.
Should an individual wish to view or object to the data Thomson & Joseph Ltd. is holding they can contact us via post, telephone (01603 781 217) or email ( with their request. If the data held is deemed essential for fulfilment of a contract or for maintaining business relations, Thomson & Joseph will request that alternative details are provided.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial security procedures to safeguard and protect the information we collect.

Links to other websites
Our website may contain links to other websites of interest. We do use these links ourselves but cannot guarantee their safety and security. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Why choose us?

Thomson & Joseph have over 68 years experience in customer service and the provision of agricultural, industrial chemical and pharmaceutical products. Over the years we have developed strong relations with international key producers including OCM, 5N Plus, Landus Cooperative, Albion Plant Nutrition and BioAg.
Our team are highly qualified to provide support in the agricultural, chemical, pharmaceutical and biological fields. As a company we are accredited to ISO 9001:2015 quality assurance scheme, FACTS (Fertiliser Advisers Certification and Training Scheme) and FEMAS (Feed Materials Assurance Scheme). We have staff who are members of Society of Chemical Industry (SCI); British Society of Animal Science; British Nutritional Foundation; Nutrition Society; Society of Biology and the British Grassland Society.
Technical Support...
If you need to get in contact with us for technical support don't hesitate to call us on 01603 781217 or email us at
Customer Care...
We are an independent business who pride ourserlves on our customer service, having been established in 1951 we have continued to maintain our strong and personal customer relationships. We have also been accredited to ISO 9001:2015 Quality Standard since 1994.

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PO Box 1428, 7 Parkland Close, Norwich, NR12 8UA
Phone: +44 (0)1603 781 217 
Fax: +44 (0)1603 781 149



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